• Minimum order is 6 bottles 

 

  • Wine delivery to England, Wales and Central Scotland (postcodes EH, FK, KY, G, ML, KA (not offshore), DG & TD) is £9.50 per delivery unless a free delivery option is being promoted. Deliveries to Norther Ireland, Highlands, Offshore Islands and remote locations unfortunately incur an extra cost. Please e-mail us for details.

 

  • If you live in a more remote spot and think you might buy on a fairly regular basis, then we would urge you get in touch and we'll endeavour to make a special arrangement.

 

  • bybo  believe in being up front about delivery charges, we'd rather be straight with you about the cost rather than hide the delivery charge in the price of the wine. This enables you see the actual cost of the wine and what you pay for delivery.

 

  • Delivery is between 9am and 5:30pm Monday to Friday within 5 working days from receipt of order. Let us know if you have a deadline and we'll do our best to meet it.

 

  • In the event that we cannot provide an item in an order that has already been confirmed, we will endeavour to replace the item with one of equal or greater value.

 

  • Whilst we make every effort to deliver all your wine in good time, we cannot be held liable if we fail to do so in part or in full due to circumstances beyond our control.

 

  • If you believe there is a quality issue with the wine or are unhappy with your delivery we would like to hear from you. Sometimes things do go wrong and for most situations we have a no-nonsense, no-quibble, approach and will refund, replace or arrange returns. The only main exception to this approach is with older wines where it is quite normal to find that individual bottles can mature, improve, and decline in taste at different times. Consequently we are not be able to offer this policy for products in our Fine & Rare section.

 

  • It is against the law to sell or supply alcohol to anyone under 18 years of age in the UK. By placing an order you confirm that you are at least 18 years old.

 

  • All prices include VAT at the current rate of 20%. The check out page shows "0" tax because of a system flaw but will be rectified soon, we hope....

Wine Club - mybybo

  • We try and keep things as simple as possible and that includes our wine club. You will need to register in order to join mybybo - the wine club service. Your registration shall be deemed an ongoing order for such wines which shall be delivered according to the frequency you request until you cancel your membership or otherwise inform us. Bybo reserves the right to select the wines that are sent to you (but they are all thoroughly researched and assessed against our 5 point criteria - see mybybo). After the initial two case commitment please allow 30 days’ notice if you decide to cancel your membership or make a change to the quantity or frequency of order. If you have a question regarding the wine club please call us to discuss and we'll do our utmost to ensure you get the most out of the wine club. Our telephone number is (0117) 3251236 or e-mail info@bybo.co.uk.